Monday, November 10, 2008

Happy Birthday Conrad

After many months of research, my gift to Con was the Bose wireless surround system. Con was thrilled with the state of the art home entertainment system, free of ugly, cumbersome wires. We agreed to defer our installation until the weekend when we could set aside "30 minutes [to perform the] three easy installation steps".

On Saturday morning we eagerly unpacked the boxes only to find a multitude of connector cables and wires. Naively, we assumed that Bose included these wires for customers with signal interference that prevented wireless transmission. But, after consulting the manual, we were still confused and called the Bose help desk, to be informed that the "wireless" capability separated the front and rear components, only, while all others were still connected by the traditional hard-wired connections.

Needless to say, the system went back to the store and until technologies develop a truly wire-free solution, we'll stick with the decent audio on our wide screen high def TV. Poor Con never did received his present.

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